Treasury Intelligence Solutions Cashes in on the Benefits of Observability

Treasury Intelligence Solutions (TIS) is a flexible, scalable cloud platform for company-wide payments and cash management. It offers 100% real-time cash flow visibility to businesses so they can make better decisions. A community of trust is created, empowering customers with the knowledge that their money will be delivered as promised on time, every time.

Providing a mission-critical service for their customers who process millions of payments each year means the platform needs to be available 24/7. If the system experiences availability issues, or if it executes transactions late, customers stand to lose money on interest and their trust could erode.

With customers processing batches of payments containing hundreds of thousands of transactions at a time, TIS needed to expand upon its monitoring strategy beyond an infrastructure focus. They realized they needed to monitor their applications in production – in real-time.

They began looking into various monitoring solutions but found that they required extensive setup and ongoing configuration. TIS evaluated AppDynamics, New Relic and Datadog, but ultimately chose Instana due to its ease of setup and use. With Instana, all that was needed was a quick installation of an agent, which automatically discovered and visualized their entire infrastructure. Now TIS receives out-of-the-box, deep insights into their entire ecosystem.

“If something goes wrong, let’s say, we have a slow down on the application, and at the same time, there is a load spike on the database – these events automatically get correlated. With Instana, it’s so much easier to find the root cause of the issue compared to what we had before.” – Florian Gessner, Lead Software Architect

Today, a favorite feature is Application Perspectives, which provides an easy way for the team to create customized views of the services and metrics that are relevant to them. This allows team members to improve application performance on their own.

With monitoring now automated and end-to-end distributed tracing in place, the TIS team was able to completely replace Zabbix, their long-standing open-source monitoring tool, saving them development time while increasing productivity.

“Instana is a great solution for monitoring dynamic environments, especially if you use containers on any cloud platform. Instana is perfect for infrastructure monitoring as well as application performance monitoring.”

TIS is reimagining the world of enterprise payments through a cloud-based platform uniquely designed to help global organizations optimize outbound payments. Corporations, banks, and business vendors leverage TIS to transform how they connect global accounts, collaborate on payment processes, execute outbound payments, analyze cash flow and compliance data, and improve critical outbound payment functions. The TIS corporate payments technology platform helps businesses improve operational efficiency, lower risk, manage liquidity, gain strategic advantage – and ultimately achieve enterprise payment optimization. Visit tis.biz to reimagine your approach to payments.