PagerDuty Alert Channel

Alerting

You can now send alerts to PagerDuty! To configure, head over to "Settings → Team Settings → Events & Alerts → Alert Channels → Add Alert Channel".

For more information about the PagerDuty integration, see the PagerDuty docs.

pagerduty alert channel

The following PagerDuty events are notified with the help of configured Service Integration Key.

On Open Issues/Incidents

{
  "client": "Instana",
  "client_url": "https://XXXXXXX/#/?snapshotId=rjhkZXdNzegliVVEswMScGNn0YY",
  "description": "Garbage Collection Activity High (11%)",
  "event_type": "trigger",
  "incident_key": "53650436-8e35-49a3-a610-56b442ae7620",
  "service_key": "XXXXXXXXXXXX",
  "details": {
    "suggestion solution": "Tune your Garbage Collector, reduce allocation rate through code changes",
    "link to component": "https://XXXXXXX/#/?snapshotId=rjhkZXdNzegliVVEswMScGNn0YY",
    "zone": "prod",
    "FQDN / Host": "host1.demo.com",
    "entity type": "jvm",
    "entity label": "Test jvm",
    "tags": "production, documents, elasticsearch"
  }
}

On Close Issues/Incidents

A resolution notification is sent to PagerDuty with the corresponding issue/incident ID.

On Offline/Online/Change events

{
  "client": "Instana",
  "client_url": "https://XXXXXXX/#/?snapshotId=rjhkZXdNzegliVVEswMScGNn0YY",
  "description": "offline",
  "event_type": "trigger",
  "service_key": "XXXXXXXXXXXX",
  "details": {
    "description": "Docker container on Host host1.demo.com",
    "link to component": "https://XXXXXXX/#/?snapshotId=rjhkZXdNzegliVVEswMScGNn0YY",
    "zone": "prod",
    "FQDN / Host": "host1.demo.com",
    "entity type": "Docker Container",
    "entity label": "postgres:10",
    "tags": "production, documents"
  }
}